Scenario will display on the computer screen, and the player will decide which response is correct using the information provided
Operator: 911 WHat's your emerengcy?Caller: I just pulled my chiled out of the pool and they are not breathing
911 Operator Simulation Game Developed for training purposes so students have an opportunity to devlelop skills to answer calls with confidence. This will also give them different scenes to see and work with.
Operator: 1. Do you know how long your child was underwater?2. Do you know CPR?
The scenerio will start and the operator will chose the response that they feel works before for the call. That choice will take them to the caller response where they will have to determine the next steps
Caller: I do not know CPR and I was inside for 5 min!Operator: Ok I am currently sending EMS, police and fire. they are enroute. 1. Can you see if your child has a pulse?2. Is the pool screened in?
The first screen will depict the call. There is a timer for the player to make a decision on what to say next. The overall goal is to determine the problem, create a solution, and dispatch the necessary help to the location. The timer will count up and when the call is finished the timer will show the overall time and whether the call was successful or not based on the responses.
Caller will respond, and then operator wil lcontinue with next set of question/responses
Both of these questions are valid for the first questions, so the response will dictate how the call will go. The first slide will always start with 2 responses that are considered correct so the operatory will always start on a good note.
Operator will continue to make decisions
The question and answers will continue for at least 4 more responses. At the end of the responses the first responders will arrive and the call will end. At the end of the call the operator will see how they did based on a rubric created by the instructors. None of the questions will be completly wrong but they might be asked in the wrong order or at the wrong time. This is to give the player a sense of order in questioning when dealing with a caller that is emotional and might not be able to provide qality information
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