Proceso de gestión - William David Mera Blanco, ficha 2282106

Desarrollo evidencia número 1

Hi boss, how have you feel today?
I'm feel great, thank you for ask. Well, how can i help you?
We are having problems with product delivery processes and our customers are very upset. What should we do?
I agree.
That sounds terrible, in my opinion we must analyze the management process of our company to find the problem.
That sounds good
First, we will review the production process of our products.
Thank you very much boss, as you can see the production process is very efficient.
It appears that the production process does not present any problems. Good work Mr. Mike
Don't worry, let's take a look at our databases, Mr. Tom.
Ok, let's go
AAAAAAAA!!
We finally found the problem, our database is corrupted and that is why the orders could not be shipped.
Sorry boss!
Okay, I will send it as soon as possible.
I think so, I'll take care of documenting everything right now to leave a record of the situation.
Thank you very much Mr. Tom, I look forward to your report.
Fortunately we were able to find the cause of the problem, now we will be able to improve our management process giving our customers a better service.

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