Essential Office Etiquette
Texto del Guión Gráfico
- Professional communication is a specialty subfield of communication that pays close attention to the theories and practice of communication within professional contexts. Fields that utilize professional communication include athletics and sport, the arts, heath and family care, new media, small business and entrepreneurship, consulting, education and spiritual services.
- There are four basic communication styles: passive, aggressive, passive-aggressive and assertive. It’s important to understand each communication style, and why individuals use them. For example, the assertive communication style has been found to be most effective, because it incorporates the best aspects of all the other styles.
- Your professional image is a key defining element that shapes your reputation. It is part of your personal brand both inside and outside the workplace. It reflects your appearance, behavior, conduct, and the verbal and non-verbal communication used in face-to-face interactions and social media messaging.
- Let's talk about: using body language.Body language is a range of nonverbal signals that you can use to communicate your feelings and intentions.
- The way you position your body can indicate your feelings.Movements convey meaning and attract attention. They can be used to enhance oral communication.
- A gesture is a form of non-verbal communication made with your hands, and can be usedinstead of verbal communication or in combination with it.Eye contact with your listeners is very important and indicates that you are engaged in theconversation. Your listeners expect you to look at them.Your facial expressions reveal your feelings.
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