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  • Session 3 Professional Conduct
  • All will certainly agree that success on the work front isone thing which every working professional wants to attain. Well there are several factorsthat decide your personal growth at your job. One thing that you can’t aff ord to missout on this aspect is your behaviour or the offi cial conduct.
  • No matter how busy and dedicated you are towards your work you are probably going to not score any point if your offi cial conduct isn’t acceptable. You need to also monitor your body language in the offi ce and ensure that it corresponds with whatever you are claiming.
  • Professional Communication
  • Communication is only successful when both the sender and the receiver have the sameunderstanding of the same information as a result of the communication.
  • If the process is not used properly, messages can get muddled by the sender, ormisinterpreted by the recipient.
  • Communication Styles
  • A useful factor in building positive relationships is to understand that each person has a uniquecommunication style. Once you recognise communication styles you can adjust your own tocommunication more eff ectively.
  • Being able to communicate eff ectively is therefore essential if you want to build a successfulcareer. To do this, you must understand what your message is, what audience you are sendingit to, and anticipate how it may be perceived.
  • Using Body Language
  • Body language is the nonverbal and often unintended communication on the part of oneindividual to another.
  • In general, body language expresses anindividual’s emotions, feelings, and attitudes.
  • Being thought of as a professional in your fi eld takes a lot more than doing your work well
  • Your Professional Image
  • There are many diff erent factors that go into creating a professional and well-respected image
  • Your Professional Image
  • Always show respect for senior management and be loyal to them.
  • Show respect for your colleagues generally. You will quickly earn theirs’ if you do
  • Do not make people wait. Be on time for meetings and appointments.
  • Nonverbal communication includes facial expressions, head movements,eye contact, hand gestures and body positions.
  • Are points to remember when you are creating your own professionalimage:
  • Dress according to your company’s requirements.
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