Как иметь Трудные разговоры как наставник

Часто задаваемые вопросы о том, как вести сложные разговоры в качестве наставника

What is the difficult conversation framework and how can I use it in my classroom?

The difficult conversation framework is a structured approach that includes Context, Approach, and End Goal. Teachers can use it to plan and navigate challenging discussions with students, parents, or colleagues by clarifying the reason for the talk, choosing the right tone, and aiming for a positive outcome.

How do storyboards help with preparing for difficult conversations?

Storyboards visualize the flow of a conversation, allowing educators to anticipate responses, refine their approach, and practice empathy. This method helps make discussions more collaborative and less confrontational, increasing the likelihood of a successful resolution.

Can you give an example of using the context–approach–end goal framework for a student conflict?

For a student conflict: Context: Address a disagreement over group work; Approach: Use calm, clear bullet points to discuss behaviors; End Goal: Both students agree on steps to improve teamwork. Storyboards can help map out each step.

What are the best ways for teachers to plan difficult conversations with parents?

The best way is to use the context–approach–end goal framework: define the purpose, plan key points and tone, and set a constructive outcome. Sharing a storyboard with a colleague can also help refine your approach for greater effectiveness.

Why should K-12 educators use storyboards for mentoring or conflict resolution?

Storyboards help educators mentor and resolve conflicts by visually presenting both sides of a situation. This makes conversations easier to understand and improves empathy, leading to better solutions in challenging scenarios.