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Hello, I ordered a package from the company you worked for. and it hasn't arrived it said the delivery would round about 3-5 days and its been a week.
Hello, I truly understand your problem and I'll be contacting our delivery team if the package was sent as it may be a problem with the post. Also may I know when you ordered your item, can you also tell me your email address?
My Email address is Michaelcole12@hotmail.co.uk also I ordered it on Wednesday the 25th of January.
Okay I have found your order mr.Cole and have seen that the package has not been dispatched yet and we will be granting you a £20 gift card for our the next time you want to order from our companies online shopping site
Thank you so much you've been a great help and i'll be informing your manager how good you've been in this situation.
Thank you Mr Cole and have a nice day!
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