Ladder of Inference Example
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Ladder of Inference
by Anna Warfield
The Ladder of Inference was designed by Chris Argyris, a leader in organizational learning. The ladder concept is all about the thinking process, about reasoning. Be aware of where you are on the ladder - it is best to avoid climbing too high too quickly. This tool is also useful for conflict resolution and making team decisions: come to conclusions and perform actions based on sound judgments and facts.
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Storyboard Text
- FACTS / DATA / OBSERVABLE EVENTS
- SELECTION OF FACTS
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- MEANINGS OF SELECTED DATA
- ASSUMPTIONS MADE / INFERENCES DRAWN
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- ACTION TAKEN BASED ON THESE ASSUMPTIONS
- Judy presents ideas to a small group of her colleagues.
- George is looking at his phone during Judy's presentation.
- George's attention is on his phone.
- George is not paying attention to Judy. He thinks what she has to say is not important.
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- Más tarde, Judy decide ignorar a George cuando habla.
- Judy presents ideas to a small group of her colleagues.
- Bill rested his fists on his hips and closed his eyes during Judy's presentation.
- Bill has assumed an antagonistic stance.
- Bill doesn't want to listen to Judy. He thinks Judy's presentation is a waste of time.
- Later, Judy aggressively defends her idea to Bill.
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- Presentation Recap
- Hi Lisa, Let me dumb things down for you to understand...
- Judy presents ideas to a small group of her colleagues.
- Lisa is scratching her head during Judy's presentation.
- Lisa is confused.
- Lisa does not follow the logic of the presentation. Lisa must not be very smart.
- Later, Judy sends Lisa a slightly patronizing email explaining her presentation.
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