Principled Negotiations
Storyboard Description
Principled negotiations separate people from the problem, focuses on interests not positions, allows participants to generate options for mutual gains, and bases outcomes on objective criteria.
Storyboard Text
- I want a system that helps me connect with my customers. I think I need to build widgets. And my budget is only 50% of $X.
- Building widgets will cost $X but may not help you connect with your customers cost effectively.
- We prefer long-term customer relations with opportunities for repeat business.
- We also want a partner who offers support and training.
- DE...
- .. AL!
- It sounds like your customers prefer getwids. We can make those for 40% of $X.
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