Negotiation Styles Chart
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Negotiation Styles
by Nathanael Okhuysen
Looking into negotiation with the combination of assertiveness and cooperativeness, we have come up with five negotiation styles for anyone to understand before you are ready to negotiate. While you prepare to negotiate, understanding how the fellow negotiator could act or react in any situation will help you have a leg up in any mediation. Read more in the Negotiation Styles article.
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Storyboard Description
negotiation style chart, conflict management styles, negotiating
Storyboard Text
- Competitive
- • Assertive • Uncooperative
- Strong
- That just won't be possible. Our offer is final.
- We need this deal finalized yesterday! They've delayed it long enough.
- Weak
- Take it or leave it!
- Dangerous
- I don't care what it costs us, so long as it costs them more!
- • Unassertive • Cooperative
- Accomodating
- You know we value your loyalty as a customer. What can we do to demonstrate that in this situation?
- Well, if that's really your best offer... we'll make it work.
- I guess we'll leave it then. Good luck finding a buyer at that rate!
- It will be ready next week! No problem!
- There is no way I can deliver on that!
- Avoiding
- • Unassertive • Uncooperative
- I think there have been some really important ideas put forward today. Let's table this discussion until after we've all had a chance to regroup.
- Ugh. I just don't want to deal with them right now. I'll call them back later.
- I wish Roger would learn to recycle his soda cans. It's so frustrating.
- Collaborating
- • Assertive • Cooperative
- If you can guarantee to an output contract under the current terms, we can get financing and expand our operations.
- Let us do the financing. We'll stake you in your expansion, if you make sure to conform to our standards. We can split the savings and that will cover your interest on the loan.
- ... and we know excess capacity is a concern of yours, so we were thinking that if we shift storage costs onto a third party and pay the fee according to net revenue...
- Sure, I can tell you anything you want to know! I'm so glad we're working on this together! Do you want to see our source code?
- I'll just keep putting them here next to the bin so that he can see where they're supposed to go.
- Compromising
- Even better!
- Blah, blah, blah! Let's just split the difference and go to lunch.
- 2000!
- Okay, that sounds fair...
- What a chump!
- • Between Assertive and Unassertive • Between Cooperative and Uncooperative
- I know everyone is busy, we'll get caught in the weeds if we revisit every detail. Are there any objections to just maintaining the status quo?
- 1950!
- 1900
- 1600?
- Deal!
- 1850?
- 1200?
- I don't even think this deal is any good! But I'd better take it.
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