Four R's of Conflict Management
You can find this storyboard in the following articles and resources:
Conflict Management and Resolution
Lesson Plans by Patrick Healey
Conflict is a part of interpersonal relations and is unfortunately unavoidable. In order to be a successful person in today’s society, students need to be able to react to conflicts effectively. Engage students with premade activities at Storyboard That.
Storyboard Description
The Four Rs of Conflict Management: What are the steps you can take to resolve conflict?
Storyboard Text
- RECOGNIZE
- Tina, why have you been acting weird with me lately?
- It's because you got the lead role. I should have! I'm a better singer than you.
- RESPOND WITH RESPECT
- Whatever. I don't care, I'm going to quit anyway.
- You are a better singer. Maybe they wanted something else too?
- RESOLVE
- Maybe you're right. I'm just disappointed. I'll take all the help I can get.
- I don't think you should quit. You're really good. I know the lead is gone, but there's a lot of other parts. I could help you go over the lines.
- Okay! Stay after school tomorrow with me.
- REFLECT
- See you tomorrow!
- I'll be there.
- Maybe I'll help her get the next lead...
- Gina recognized some signs of potential conflict. She decides to ask Tina about her recent behaviors.
- Gina decides to complement Tina to try to make her feel better because acting is very important to her.
- Gina listened to understand and saw that Tina was more upset about not getting the part then mad at her.
- Gina decides to help Tina even more, because she recognizes that acting is important to both of them.
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