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Check In Hotel Process

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Check In Hotel Process
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Süžeeskeem Tekst

  • Good morning, ma'am. Welcome, come in.
  • Let me escort you to the reception, our bellattendant will take your luggage to the reception.
  • Alright, sure.
  • Good morning, thank you.
  • The client arrives at the hotel
  • At the reception
  • Perfect! Where are you from, Mrs. Brown?
  • Good morning, ma'am. May I help you?
  • Oh! I see. Your name, please?
  • Let me see...
  • Lydia Brown.
  • I'm from the United States.
  • Good morning, well, I have a reservation.
  • Here you are.
  • Yes, here it is, Mrs. Brown. May I see your passport, please?
  • *signs*
  • Perfect. Now, if you could sign here, please.
  • Yes, that's right.
  • So, Mrs. Lydia Brown, from the United States... A reservation for three nights. That's right?
  • There you are.
  • Oh, yes! There's my bag.
  • RIGHT AWAY!
  • Thank you, Mrs Brown. Room 267. Do you have any baggage?
  • HENRY!
  • The hotel has pool and spa services, right? I saw it on the website.
  • Awesome! For now I'm going to order my things in the room.
  • Oh! Thank YOU, very kind.
  • In that case, here's your room access card. I hope you have a nice stay here, Mrs. Brown. And thank you for choosing us.
  • That's right, ma'am.
  • Perfect, it's just what I needed. Now, what time does the restaurant open?
  • The restaurant is open 24 hours, ma'am.
  • Good morning, Mrs. Brown. I am the bell attendant. Let me guide you to your room. I will carry your bag.
  • Follow me, please.
  • Thank you so much.
  • by Samira Sifontes | 30.620.387