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John, check out the machine on line 3. It is acting up.
You got it, boss!
Morning John.
Morning !
The machine is on the fritz. What should I do?
Call the distributor!
The machine is on the fritz and I need some Technical help! What can you do?
Not much here. You can call the manufacturer. But...
Other Distributor
But what?
Other Distributor
I don't believe you purchased the manufactures support package. It will cost you a few thousand dollars...
A few thousand bucks! There's gotta be a better way!
Absolutely! Let me get a Technical Solutions Team associate on the phone.
... and so now I am up a creek without a paddle. Can Standard Electric help me, Wendy?
uh...nothing, We offer a 24/7 Technical Hotline for our valued customers
And how much will that put me back?
TST to the RESCUE!
I am viewing your machine right now, I see what we can do to solve this problem. Ok, first you...
Standard Electric walked me through the issue right then. And it didn't cost anything!!
Sounds like we found a new partner in Standard Electric Supply Co.

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