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Testo Storyboard
- Diapositiva: 1
- my hamster passed away yesterday. I'm so sad I don't know what to do
- oh no, Im so sorry, I know exactly how you feel. I've been through something similar.
- Really?
- receiver
- sender
- Chanel: Talking in personMessage: Talking about her hamster diedEncoding: the sender tells how she feels
- Diapositiva: 2
- yes when my dog died, I was so sad that I couldn't even sleep and eat food.
- oh my God! I'm so sorry that happened to you. are you okay now?
- Decoding: Receiver Starts to try share her experience to comfort and build empathyExternal noise: People talking
- hahha..
- @@$
- Diapositiva: 3
- no, it's still so sad when I think about it. I was worse back then you are right now. oh, and when my grandma passed out 3 years ago...
- Wait a minute... Why am I comforting her? I'm the one having a hard time right now... and what does she mean she was worse than me?
- Internal Barrier: the conversation continues in an overly self-centered manner, preventing the sender from continuing her own story.Feedback: listen to her story first and say something related to herEthical responsibilty: It's good to build rapport, but listen and comfort first before telling your own story.
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