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Diapositiva: 1
It's okay. Everybody makes mistakes, and so am I so I completely understand and forgive you. Thanks you for apologizing and acknowledging your mistakes.
It's nice having you back here Mr. Ramirez to get your treatment. Now if I may, there are people who want to talk to you. Is that okay?
Yeah, it's okay. I guess?
I'll just go outside and check other patients. Thank you, Mr. Ramirez.
Diapositiva: 2
It's nice to see you Mr. Ramirez. We're just here to apologize for yesterday.
It's completely wrong to share confidential information of patients.
And it's unprofessional leaving you a bad impression about you're sickness. We're very sorry Mr. Ramirez.
Thank you, Mr. Ramirez
Diapositiva: 3
It's nice having these people resolve the conflict in their workplace. Making amends is some way to resolve it!
Always remember, confidential matters should stay as confidential! Your work integrity and loyalty shall be the testament of it.
Just like what Nurse Shirley and Nurse Evan did, they apologized in an effective way to Mr. Ramirez.
-THE END

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