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Alexa Zen
Testo Storyboard
- Yeah but, Anh, when will MY shoes arrive from Catch of the Day?
- Anh, how long does shipping take from Shoe La La?
- Anh frantically types (keyboard noise).
- It takes 3 - 5 business days for items to ship from Shoe La La.
- So, Anh, when will my shoes from Catch of the Day arrive?
- .....Shower running
- Alexa
- It takes 3-5 days for items to ship Cath of the Day.
- Anh frantically types... over the top of the noise of the Shower running
- Mike is starting to get a little short with Anh in his tone.
- Anh is starting to get a little frustrated. gritting teeth a bit. Shower steam is starting to build
- Let me call them for you.. one second...
- Anh sits on hold.... we hear an annoying IVR playing
- .....
- HELLO? Anh?
- Loud shower noise in background
- What's your account number?
- Loud shower noise in background
- WHAT? I can't hear you??
- Anh is starting to shout
- Your ACCOUNT number! They need your account number!
- 1....8....6.....3...6.....8.....2.....0.....5.....5...
- Anh is exasperated
- Hey Anh, if i bought some more shoes from the Shoes of Prey, how long until they arrive?
- *loud sigh*... I don't know.. let me Google that for you.
- We hear a fart noise. Anh's day can't get worse! Anh is shocked.
- Save Anh the pain.
- Voice over: Hey Alexa, ask Zenesk how long it will take to deliver my shoes from Shoe La La?
- Okay, would you like Shoe La La to give you a call so you can ask them?
- It will take 3 - 5 business days for delivery from Shoe La La. Does this help answer your question?
- Yes, please!
- No..
- We hear a mobile phone ring "Hi Mike, it's Shoe La La. You had a question about shipping?"
- Amazon Alexa and Zendesk. Brining you answers wherever you are.
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