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Step 1, Finding the client: You can't build a relationship with the client without reaching out to them first. Here Joey makes an ad in order to get the attention of potential clients.
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Step 2, understanding their needs: You as an agent should show attentiveness and commitment to understanding the clients needs. This builds upon the trust that you established before and making a client that recommends you to others possible clients. What Joey does here is employ questions about the needs and wants of the client so he can get to know them better.
So what are your looking for in your dream home?
I have a family so we need 4 bedrooms and we want 2 bathrooms.
So it seems like by what you've told me you would like a big house. I assume that your going to want a lot of space for the whole family to be comfortable. We can go see some of my recommendations if you like?
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Step 3, Personalized recommendations: Now that your client trusts you and you know what your client desires you can give personal recommendations with a digital presentation of options that meet your clients criteria. Make sure that you highlight what they would like specifically about each house to show that you care more than any other agent.

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