COMIC JM Y FV

Slidkalniņš: 1
Hello, good morning. I’m here because I have a problem with my flight.
Good morning, how can I help you?
I had a flight scheduled for yesterday at 9 am, but it was delayed for several hours, and that has caused me a lot of inconvenience. I’d like to know what options I have.
Slidkalniņš: 2
Yes, here it is. My flight is F010
Thank you. I see it now. We understand this is an uncomfortable situation. May I ask if you incurred any additional expenses due to the delay?
Slidkalniņš: 3
That sounds good. I appreciate your help in resolving this.
Thank you for your patience. I’ll keep you informed about the status of your request and any response from the airline in the next few days.
Slidkalniņš: 0
I’m really sorry for the inconvenience. Let me check the details of your reservation. Do you have your flight number or itinerary handy?
Yes, I had to pay an extra meal and transportation
I’m really sorry to hear that. As an agency, we can file a claim with the airline to request compensation or reimbursement for those expenses. I can also check if the airline has a compensation policy for delays.

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