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User Story for SoLoMoFoo Deployment
Posodobljeno: 3/6/2019
User Story for SoLoMoFoo Deployment
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Kako Ustvariti Karto Potovanja Strank

Aaron Sherman

To je četrti del našega Illustrated Vodnik za razvoj izdelkov serije. Del razvoja izdelka je razumevanje vaše stranke. Stranka Potovanje Mapiranje je proces gledaš serije end-to-end dogodkov, ki sestavljajo celotno zgodbo, preden vaš izdelek / storitev, ki uporabljajo svoj izdelek / storitev, in po. Te karte lahko postane precej dolg in vključuje številne akterje ali personas. Ne sme biti niti linearna. S preučevanjem teh različnih potovanj strank, je mogoče opredeliti ključne primerov uporabe, ki jih potrebuje vaš izdelek / storitev narediti zelo dobro. To bi moralo vključevati vse, ki trenutno povzroča veliko žalosti stranke (pogosto brez pravega razloga), in primeri uporabe, ki resnično izboljšajo ponudbo jedro izdelka.




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Snemalna Knjiga Opis

User Story for SoLoMoFoo Deployment: customer journey mapping for IT Ivan

Snemalna Knjiga Besedilo

  • IT Ivan Recieves a Notification
  • Please Install SoLoMoFoo
  • HR Hailey would like you to install and deploy SoLoMoFoo to your company. This should take about ten minutes and is completely painless. Thanks, SoLoMoFoo Team
  • Ivan Clicks Through to Start
  • My Company Uses:
  • Gmail
  • Outlook
  • Gmail is Used for Easy Setup
  • May SoLoMoFoo Access: • Conference Rooms • Employee Contact List • Send Emails
  • Accept
  • Automatic Notifications are Sent
  • IT Ivan receives an email with instructions and is easily able to setup and deploy SoLoMoFoo.
  • IT Ivan is asked if his company uses either Gmail or Outlook. He chooses Gmail.
  • Immediately a popup asks if SoLoMoFoo may leverage company information from Gmail. IT Ivan appreciates the easy setup and built in security.
  • Everyone in the company is sent an automatic onboarding email informing them of SoLoMoFoo.
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