User Journey
Snemalna Knjiga Besedilo
- Zdrs: 1
- Sometimes I felt lonely at my own home.
- How about you adopt a pet for a companionship?
- That's a good idea, thanks!
- Rose feels lonely at home and wants companionship. She learns about pet adoption from a friend.
- Zdrs: 2
- Aww, what a cute kitty
- She becomes interested in adopting a pet after seeing pet-related content on social media.
- Zdrs: 3
- Let me open Google and Social Media to find a suitable pet for me
- She searches online and on social media for a suitable pet adoption option.
- Zdrs: 4
- But I dont feel safe adopting a pet form Instagram or any other social media platform.
- Rose searches Instagram for information about available pets. But She becomes concerned about scammers and pet adoption accounts.
- Zdrs: 5
- Let me look at some websites on Google instead..
- She searches Google for a reliable pet adoption application.
- Zdrs: 6
- Oh nice, there's one!
- Google directs her to the app through the App Store or Google Play Store.
- Zdrs: 7
- I think i will adopt a pet from this app since it doesn't look like a fraud.
- She feels safer while browsing the pet adoption app instead of relying on Instagram.
- Zdrs: 8
- I will install the app in the App Store
- Rose decides to use the app and installs it on her phone. She opens the app after successfully installing it.
- Zdrs: 9
- I've done registering and logged in into my account
- She register an account using her personal information. She then logs into her newly created account.
- Zdrs: 10
- This kitty is so adorable let me check if its information accurate or not.
- She selects the pet she is most interested in from the available listings. She checks whether the information about the pet is accurate or not.
- Zdrs: 11
- Let me also check for its avaibility, vaccination and so on before adopt this cat.
- She checks the availibility, vaccination, allergies, diseases, disabilities and physical conditions of the pet.
- Zdrs: 12
- I'm satisfied with everything. Now for the last step is to fill in the adoption form.
- After being satisfied with everything, She proceeds with the adoption process. She completes the adoption form with her personal details and selects a nearby pet adoption centre.
- Zdrs: 13
- The whole adoption process has completed and oh i got an email notification pop-up!
- The adoption is succesfully completed thus she receive a confirmation email and notification.
- Zdrs: 14
- Rose collects her adopted pet from the selected adoption centre.
- Zdrs: 15
- She receives an honour badge and a recognition photo for adopting a pet.
- Zdrs: 16
- Thank you so much for making the whole adoption process easier
- no problem
- She thanked the person in charge for the whole pet adoption process.
- Zdrs: 17
- And I find it is much easier to use your app rather than trying to search it somewhere else
- I'm so glad to hear that
- She finds the app more convenient than searching for pets elsewhere.
- Zdrs: 18
- Plus, the app gives me the correct update about the the latest information of the pet such as the availibility, pictures and videos for its visual verification purposes.
- That's actually one of our main goals
- She receives updated information about available pets including photos and videos for its visual verification purposes.