Customer Onboarding 2
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Create a Customer Onboarding Plan
Customer onboarding is the process of introducing a new user to your product, showing them the features of the product, and providing information to them so that they are able to get the most out of their free trial or purchase. Having a successful customer onboarding plan will increase conversion rate and decrease churn. Follow these 5 steps to create an effective customer onboarding plan.
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Storyboard Text
- STEP 1
- CUSTOMER EXPERIENCE
- STEP 2
- STEP 3
- STEP 4
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