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  • At TFG Call Centre offfices.
  • Thank You for coming sir. The main reason you are here is because we have a complaints about our manager. She has been treat us unfairly, and she comes up with her own rules which were not in the contract that we signed.
  • Ladies and gentlemans I received your email and and I would like one of you to explain why am I here.
  • At the meeting
  • Some are being fired on the spot for minor errors, we are not allowed to go home if we one didn't reach his or her target, we work overtime that are not being paid, we are working under so much pressure which makes this environment unhealthy to work on.
  • This environment is psychologically draining for many of us and it creates a very tangible feeling of precariousness. But because we are desperate we still here and working for our families
  • Well guys I personally heard all your cries, but the only way for me to help you IS IF YOU FIRST REGISTER UNDER MY UNION, then sign a petition then we will take it from there
  • The staff decided to write an email to one of the COSATU agents to come and assist them with the unfair treatment issue. The agent first wants to hear all the complaints that the employees have.
  • I hope you all remember that no target, no home more especially You lady sitting by the first desk. You know nothing you do nothing. Everyday you come last on the sale board. You better do something before its too late, and stop looking at me and do your work!
  • The meeting continues...
  • The member is now telling the employees the way forward.
  • At the COSATU Heard Office.
  • After Lunch, Mrs. Naidoo enters the team's office, shouting and embarrassing one of the team members about her performance at work.
  • The employee felt real embarrassed in front of her colleagues and because of that she couldn't take anymore to but to leave work because she was too emotional.ca
  • All the employees after work decided to go and register at the nearby COSATU Head Office in order for them to get help as soon as possible.
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