The plan moving forward
Storyboard Text
- Top-level (executive) management. Managers at this level are responsible for the operation of the entire orgaTop-level (executive) management. Managers at this level are responsible for the operation of the entire organization. They are the owners, chief executive officers, presidents, chief financial officers, vice presidents, and general managers.nization. They are the owners, chief executive officers, presidents, chief financial officers, vice presidents, and general managers.
- That Sounds like a great plan, I'll tell the the managers about it.
- We Need to improve on our customer service at the front of the house.
- Mid-level (middle) management. This level of management is responsible for implementing the goals set by top management. Middle managers are the department heads, production managers, sales managers, and district managers.
- The Boss told me that the workers at the Front need to do more when it comes to hospitality.
- I will Inform the front house about the new Decision.
- First-line (supervisory) management. First-line managers takethe vision one step further and make it happen. They are the oneswho are concerned with actually carrying out the actions and plansthat the middle managers identified.
- The Boss needs more hospitality In the front, so that will be our first step moving forwards.
- We all will work to improve on that.
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