GOOD AFTERNOON CRISTIAN THE REASON FOR THIS MEETING IS TO CONDUCT A SURVEY ON THE CURRENT MANAGEMENT OF THE COMPANY
GOOD AFTERNOON MR.ALEJANDRO.IT WOULD BE A PLEASURE FOR ME TO BE ABLE TO ANSWER YOUR QUESTIONS ABOUT THE MANAGEMENT THAT IS CURRENTLY PERFORMED IN THE COMPANY
AS CRISTIAN IS KNOWN, THE COMPANY HAS A GOOD REPUTATION IN THE NATIONAL AND INTERNATIONAL MARKET ALTHOUGH IT CAN BE IMPROVED BY APPLYING CERTAIN RULES TO ARCHIVE BETTER COMPETITION IN THE MARKETCRISTIAN HOW WOULD YOU THINK THAT WHIT TGIS YOU COULD HELP US TO IMPROVISE?
IT'S FINE
BUT MR,ALEJANDRO AND IF WE GO TO OTHER AREAS TO GIVE YOU OPINION AND WE CAN GIVE IMPROVEMENTS
MISTER,ALEJANDRO CURRENTLY I HAVE HAD THE OPORTUNITY TO HEAR VERY GOOD RESULTS FROM THE COMPANY AT THE EXTERNAL MARKET LEVEL,BUT I WOULD BELIEVE THAT ONE OF THE IMPROVEMENTS COULD BE MORE TRAINING THE STAFF ON HOW TO SERVE THE FINAL CONSUMER OR BUYER
MR.ALEJANDRO MY OPINION ABOUT THIS DEPARTMENTIS THAT PURCHASES OF RAW MATERIALS SHOULD BY MADRE MORE OFTEN DUE TO OCURRENT SHORTAGE OF RAW MATERIALS THROUGHOUT THE WORLD
WHAT DO YOU THINK ABOUT IT?
CURRENTLY THIS IS THE DEPARTMENT WHERE THE PURCHASES OF RAW MATERIAL ARE GENERATED TO MAKE THE SPORTS FOOTWEAR AND IN WHICH IT HAS NEVER BEEN A PROBLEM AT THE PURCHASES MADRE HAVE BEEN VERY EFFICIENT
CRISTIAN THIS IS THE ACCOUNTING DEPARTMENT AND CURRENTLY I HAVE SEEN HIGH LABOR COST,FIXED LIABILITIES, AND HAVE NOT SEEN THE PROFITABILITY THAT WAS EXPECT FROM THE BEGINNING.
MR,ALEJANDRO MY OPINION ABOUT THIS DEPARTMENT IS THAT IT HAS ALWAYS BEEN VERY ORGANIZED AND EFFICIENT,BUT THEY SHOULD IMPROVE A LITTLE MORE IN SAVING FICED COSTS AND IN THE PART OF THE MANPOWER,TRAIN MORE EMPLOYEES TO PERFORM MORE FUCTIONS SNF GENERATE MORE USE FOR DEPARTMENT
CRISTIAN CURRENTLY THE WAREHOUSE AREA,HAS NEVER PRESENTED ANY INCONVENIENCE AND ON THE CONTRARY HAS ALWAYS BEEN VERY WELL IN THE RECEPTION OF RAW MATERIALS AND ALSO IN THE DELIBERY OF GOODS NATIONALLY AND INTERNATIONALLY,CRISTIAN WHAT DO YOU THINK ABOUT THE WAREHOUSE AREA?
I SEE THAT THIS AREA IS VERY GOOD BOTH IN TERMS OF ORDER,MERCHANDISE CAPACITY AND PHYSICAL DISTRIBUTION I HAVE NO RECOMENDATION OR OPINION IN THIS AREA
FINALLY CRISTIAN, WE ARE IN THE CUSTOMER SERVICE DEPARTMENT AND HERE IF THERE HAVE BEEN PROBLEMS WIHT THE BEHAVIOR OF SOME OF THE EMPLOYEES IN THE WAY OF EXPRESSING THEMSELVES WHIT THE BUYERS AT THE TIME OF ANY TRASACTION, DO YOU THINK CRISTIAN YOU COULD HELP ME WITH THIS ISSUE?
THANK YOU CRISTIAN.SEE YOU SOON
ONE OF THE SOLUTIONS IS TO CARRY OUT CORRECTIVES ON PEOPLE WHO PERFORM THIS TYPE OF BEHAVIOR, UP TO THE JUSTIFIED DISMISSAL, BUT FIRST ALEJANDRO ALWAYS TRAIN THE STAFF SO THAT THIS DOES NOT CONTINUE HAPPENING.