Strength
Storyboard Text
- Mr. Yook, unfortunately, there are some problems with our target net sales for this month. Based on the profit and loss report for August, the company's profitability decreased by 10%.
- Sir, I'm sorry to tell you that we also have a problem with one of our customer's feedback. She spread fake news on social media about our products and services.
- I'm sorry to hear those stressful updates but let's get onto those issues one by one to reduce the burdens. As you have mentioned, Ms. Kim, we are experiencing a 10% loss on our goal net income for this month. May I know the causes and grounds of this matter?
- Sir, we've noticed that it's because of the poor economic status. Due to the current pandemic, many customers have a hard time affording our product. Some of our clients experience trouble earning money, which causes them to choose the rival brands that offer cheap costs.
- Since the focal reason for the problem is our product's selling price, I have decided to lower the market price. I already have an overview of the factors and consequences we might encounter for marking down our products. I will also look into better strategies to achieve our company's goal and regain the profitability loss for this month.
- Mr. Yook, how about the issue with having a bad reputation image on social media? How do we take control to solve this dilemma?
- About that matter, I'll be the one to talk with the customer and clear the misunderstandings personally. So, please set a schedule for that issue. I'll make time to resolve the problem. Everyone, focus on your work, and if you have concerns, you can ask me, and we will work together.
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