Store complaint
Storyboard Text
- Hi, I am Mallory and I bought this sweater here last week, and I bought a medium, as I always do. When I tried it on at home, it was way too small. I want a sweater that fits or my money back! It is still in perfect condition, I better get a refund ASAP!
- Hi Mallory, I am Camryn the Manager of this store. I am terribly sorry for the inconvenience of the fitting, and how none of the sizes are comfortable for your manner. I will make this right!
- Alright thank you for the reassurance. So what are you planning to do with this situation?
- Well, as a manager, I am going to need to follow up on some return policies here. Do you have cash on you, because I can refund your purchased item with cash. And have you brought the item you wish to return along with the sales receipt?
- Yes, in fact I do have the item and thereceipt.
- That's perfect! If you could show me, so I can give you cash back for the item you previously bought. And in return, you can purchase another clothing item from the shop and get 50% off for the inconvenience of your size fitting., Mallory!
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