Chapter 6 = Benefits of Digitalizing our Business, Radiant Corp

There are benefits from digitalizing our business. Moreover, when the outbreak of the Covid-19 virus occurred. Firstly, it was more resilient in changing to digital as an alternative to overcome problems which previous physical businesses suffered with zero experiences to adapt effectively. Businesses that embrace digital technologies and foster a digital culture that embraces change are better able to respond quickly to shifting market forces, including dramatic social and economic upheavals like COVID-19. Companies, non-profits, and other entities can weather normal business ups and downs as well as larger, once-in-a-lifetime disruptions. Furthermore, the widespread use of digital technologies, particularly cloud computing, contributes to business resiliency by providing built-in backup systems and elasticity.I can say the second point is, it was a greater innovation when it comes to digitalization that creates a lot of opportunities, not basically the downfall of different types of business. Digitalization opens up new opportunities for businesses across all industries to develop previously unimaginable products and services. Lastly, it improved customer engagements. Clearly, it is easier to collect, store and analyze customer data in order to learn more about each of our customers. Not only that, companies can gain greater insights through data analysis and AI, allowing them to create and offer products and services tailored to each customer's unique preferences and needs. That concludes all of it, thank you for lending your ears :)