UNETHICAL CONDUCT
Storyboard Text
- Slide: 1
- Unethical Conduct
- Characters:Adam – Dermatology resident who handed out unauthorized samples and filed a false report against Dr. Smith.Dr. Smith – Male program director of the dermatology residency.Ms. Lee – Hospital administrator overseeing compliance and management.Leadership Team – Responsible for investigating the complaint.Other Residents (Emily, James) – Colleagues of Adam, indirectly impacted by the investigation.
- Slide: 2
- Adam Faces Pressure from Patients
- Adam: (thinking) I need to figure out how to keep my patients satisfied. They're getting impatient, and it's all coming back on me. (Instead of resorting to unethical behavior, Adam decides to seek guidance from his mentor, Dr. Green.)
- Slide: 3
- Adam Seeks Help
- Adam: (relieved) Yeah, I guess I panicked. Thanks for helping me see this differently. Dr. Smith: (calm and thoughtful) That’s not the best approach. You’re putting yourself and the program at risk by going outside protocol. Instead, why don’t we focus on communicating better with patients? Maybe set realistic expectations and help them understand the process. Adam: (relieved) Yeah, I guess I panicked. Thanks for helping me see this differently.
- Slide: 4
- Dr. Smith Holds a Team Meeting
- Dr. Smith: I know residency can be challenging, especially when patients aren’t seeing immediate results. But I want you to come to me with anything—whether it’s about patient care, policies, or anything else. This program is built on transparency and teamwork. Adam: (thinking) Maybe I should have come to him sooner. He’s being more open than I thought. (A few days later, Dr. Smith stands before a group of residents, including Emily and James, addressing them in a team meeting.)Dr. Smith: (confident and open) I want to thank you all for your patience during this difficult time. The investigation is over, and I’ve been cleared. But we need to take this as a lesson about ethics, communication, and trust. We’re a team, and moving forward, I want to make sure every one of you feels comfortable coming to me with any concerns—no matter how small. (Emily and James nod, visibly relieved. The atmosphere in the room feels lighter.)Emily: (whispering to James) I’m so glad that’s over. It was such a mess, but at least now things feel right again. James: (nodding) Yeah, Dr. Smith handled it well. Hopefully, we can all move on from this. (Dr. Smith smiles, sensing a renewed sense of unity within the team.)Dr. Smith: (thinking, determined) It’s time to rebuild what was broken. We’ll come out of this stronger.
- Slide: 5
- Collaborative Solution to Patient Feedback
- (Adam approaches Dr. Smith after the meeting to talk about patient satisfaction. Together, they come up with strategies for better communication with patients and a structured follow-up process.)Adam: I’ve been struggling with patient feedback. They expect results too quickly. Dr. Smith: That’s common. Let’s work on a patient education plan. We can put together materials to explain treatment timelines and set up more frequent check-ins with patients. Adam: (nodding) That would really help. I feel a lot better with a plan in place.
- Slide: 6
- New Feedback System Introduced
- (A few weeks later, the program introduces an anonymous feedback system for residents. The leadership team and Dr. Smith review the feedback and use it to make improvements.)Emily: (whispering to James) This anonymous system is a good idea. It feels like we can speak up without worrying. James: Yeah, it makes things a lot easier.
- Slide: 7
- What are people thinking and feeling?
- Dr. Smith: Feels proud of the program’s new culture of transparency and collaboration. He’s relieved that issues are being handled early and ethically. Adam: Feels supported and empowered. He’s grateful that he had the opportunity to address his concerns the right way and feels more confident in his role. Other Residents: Feel a sense of security, knowing they have channels to voice concerns and that they’re part of a supportive team. Leadership: Feels pleased that the dermatology program is running smoothly with fewer complaints and a healthier work environment.
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