Customer Request About Project Status
Updated: 12/8/2020
Customer Request About Project Status

Storyboard Description

A storyboard showing how a request about a client's project's status would be dealt with the existing system and in the future with the new systen

Storyboard Text

  • Present
  • Ring Ring!
  • I am worried about the progress of my project. Are you able to give me any updates?
  • I'm going to have to contact each department
  • I'll check with the teams what your status is but this can take up to a couple of days depending on how busy our engineers are.
  • That's really not great this information should be readily available
  • Ok thanks.
  • Sorry about that I'll make sure to be email you as soon as possible.
  • Future
  • Ring Ring!
  • I am worried about the progress of my project. Are you able to give me any updates?
  • PERI Systems
  • Login
  • Let's login to the system and view the progress status.
  • PERI Systems
  • | ProjectID | Status |------------------------------| 1213 | In design |
  • It is being designed and you will be contacted to review the design as soon as it is complete!
  • Status says it's in design
  • PERI Systems
  • | ProjectID | Status |------------------------------| 1213 | In design |
  • Ok that's great, thank you for your help. Bye!
  • No problem. Bye!
  • Wow I was able to help the customer so quickly!
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