Customer Request About Project Status
Storyboard Description
A storyboard showing how a request about a client's project's status would be dealt with the existing system and in the future with the new systen
Storyboard Text
- Present
- Ring Ring!
- I am worried about the progress of my project. Are you able to give me any updates?
- I'm going to have to contact each department
- I'll check with the teams what your status is but this can take up to a couple of days depending on how busy our engineers are.
- That's really not great this information should be readily available
- Ok thanks.
- Sorry about that I'll make sure to be email you as soon as possible.
- Future
- Ring Ring!
- I am worried about the progress of my project. Are you able to give me any updates?
- PERI Systems
- Login
- Let's login to the system and view the progress status.
- PERI Systems
- | ProjectID | Status |------------------------------| 1213 | In design |
- It is being designed and you will be contacted to review the design as soon as it is complete!
- Status says it's in design
- PERI Systems
- | ProjectID | Status |------------------------------| 1213 | In design |
- Ok that's great, thank you for your help. Bye!
- No problem. Bye!
- Wow I was able to help the customer so quickly!
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