Inspire Days Demo Part II
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Servicing a customer
Storyboard Text
- Demo Part 2 Last time on Demoland....
- Welcome to demoland! Remember, you need to quarantine for 2 weeks before you can move into your own apartment.
- Two weeks later...
- At last, Hotel Quarantine is finally over! I can't wait to get to my new apartment!
- But I, your new landlord, need proof of regular income. Can you show me a bank statement?
- Oh No! When I applied for my new bank account, I used my old address, and my documents are still packed in boxes!
- Hello GF Bank? This is Andrew Hwang. I need a copy of my bank statement!
- Hi Andrew, I'm Christine Bell! Sure, I can help you! I've been able to verify your identity. I can also see that we sent you a statement just last week. Would you like me to send you a copy of it?
- Systems such as CRMs are not provided by Quadient, but we will integrate with them.
- Yes please! I think you may have posted my statement to my old address
- Can I confirm your old address please?Great!And what is your new address?
- Where would you like me to email your statement?Would you like us to email you your statements in future?Did you know that we have a mobile app where you can view a DC statement?
- OK! Confirming that we are sending your statement, dated 12 September 2020
- Thank you so much! I will recommend GF Bank to all of my friends!
- It's a pleasure doing business with you! You should receive an email momentarily.Don't forget you can install the Inspire App from your app store to see the same statement information in a responsive layout!
- This is awesome! I can forward this PDF to my landlord immediately!And I can use the GF Inspire Mobile App to self-serve next time!
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