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Super, I've ordered the new FIFA game. Can't wait to play it
Yes! You have the latest FIFA game I wanted. I'll buy it
New Online Order! 1 x New FIFA GAME Status: Needs to be Picked and Packed
Mr Smith orders the last new console game in stock from Acme Inc.
Oh no! We have no stock left on the new FIFA game
James goes into an Acme Inc shop and purchases the last FIFA game on the shelf
Sorry, Mr Smith, your product is no longer in stock. We can't fulfil your order.
Mr Smith Tel: 01234 567890
Warehouse staff start picking and packing the day's orders
But everywhere has sold out now, so I can't buy it.
When the staff go to find the game in the warehouse there is no stock
Customer services has to tell Mr Smith that they can't fulfil the order as there is no stock
Mr Smith is annoyed as the website said one was in stock when he purchased it
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