Policy and Procedure
Storyboard Text
- what seems to be the problem?
- Bill forgot to send the customers order and they need them today.
- I already told you I did it last week, you probably didn't check.
- Yes
- So Bill you said you did send it and Mike you said that Bill didn't.
- So Mike did you check on the order to see if Bill send it?
- I did sir and they haven't received it they called.
- But I did send it I made sure the customer order got send last week.
- Ok what we can do is send the order to the customer and get them a coupon for a discount for a next time purchase sounds good?
- Yes
- Good now next time don't let this happen again you two got it?
- Yes sir
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