Soleil's selling story
Storyboard Text
- Step One Approach
- good morning, welcome to lovely's candy
- hello
- Step two Determine customers needs
- I see your looking at our surprise boxes... is there anything I can help you with?
- yes actually, Im looking for a anniversary gift for my girlfriend
- Step Three Present Product
- We have a great selection of boxes for anniversary's, weddings, and birthdays over here
- thank you, ill check those out
- step 4 Overcome objections
- well, My girlfriend does love fancy things... I'll buy one
- hm, these are pretty big. But very expensive
- yes, but in each box theres premium, limited, and exotic candies inside. It also comes with a foreign drink & a teddy bear with a card depending on the occasion
- step 5,6 Closing the sale & Suggestion sell
- That sounds like a great idea. I'll take 2. thanks
- Yes, Im ready
- Also would you like to add a chocolate bouquet to your order, women love flowers & chocolate. why not get both
- If your ready, I can ring you up
- step 7 Relationship management
- um, sure why not
- Would you like to make an account, with an account you get monthly emails letting you know about sales, and you also get coupons.
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