Product Search
Storyboard Text
- Hello Kattie! Let’s explore the Product Search feature in E-Commerce. ‘Product Search’ is a search engine that is either built-in or integrated into the online store, and helps the users find the products they are looking for.
- Product Search
- It does so by matching the user’s search keywords or phrase with the products in the store. The search engine predicts the user's query and provides autosuggestions as the user types.
- Product Search
- It’s a powerful feature that provides a drop-down list of options for the user to select based on the keywords typed.
- Can you please elaborate a little more on autosuggestion?
- Yes, it is an important customer service component. An accurate site search connects a customer to what they are looking for and improves business sales.
- Does Product search impact business?
- At the end of the day, it all comes down to understanding your customers’ unique needs to enhance customer experience and business revenue.
- Product Search
- Thanks Carl! Indeed, it was a very informative session. Looking forward to the next one.
- So that’s all about Product Search. Hope you have learnt something useful today.
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