Pavel - Story 1
Storyboard Text
- Getting the right information in time for projects is a challenge.
- Everything is happening under pressure and with little time.
- A system easy to deliver, would be tremendous. Efficient and cost saving
- Pavel is worried. In tickets, important details are almost always missing. Documentation is not clear and it needs a lot of experience, to deliver the requested services.
- Quick decisions und time pressure are often reality
- Pavel wants a system, that helps him, managing the mundane tasks quickly and automated.
- Standardization gives release and time for more customer care
- HIVE
- Pavels dream is about efficency and standards. That is the idea of HIVE: Building an infrastructure, that lowers operational overhead and is flexible for business requirements.
- More time for the "interesting stuff"
- #Adaptive: quick services & flexibility
- The reality is: Lots of little tasks cost a lot of time. Standardization is needed. Pavel often has to take decisions very quick with little time for research.
- We support the changing environment and the digital challenges for our global activities. With the step towards a hybrid cloud we offer more possibilities to realize IT services for our customers.
- With HIVE, the customer receives the server almost instantaneously and the GOC is not preoccupied anymore with mundane tasks and can focus on more important issues. Processes, that used to take 7 days and more are now done immediately. Pavel hat time to work on the interesting and challenging stuff.
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