HBS Participant Storyboard

HBS Participant Storyboard

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Storyboard Description

The story of the journey of an HBS ExEd Participant

Storyboard Text

  • I want to advance my career so I think I need to take a course or a training. 
  • An executive education program is what you should look into.  Check out Harvard Business School's website and you'll find many great programs.
  • The comparison tool on the website helped me compare my top three program choices.  I think I know which program I would like to select, but I want to discuss my choice further with a Program Advisor.
  • On the phone:  Executive Education, this is Molly your Program Advisor.  How can I assist you?
  • Hi Molly, my name is Francois. I'm on your website and I have narrowed my program choices down to 3.  I need your advice on which program is best for me.
  • Francois and I discussed his reasons for wanting to take a program at HBS as well as his background.  Based on our conversation, I recommended he apply to REM.  I followed up with an email with links to curriculum guides and a link to submit the application online.  While filling out the application, Francois wasn’t quite sure how to answer some of the questions, so he contacted me again. 
  • I submitted my application online and received an email stating the application was received.  I thought everything must be OK, but I wanted to be sure, so I emailed the Admissions office to confirm.  I called the office, too, to be extra certain!
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