City Name
Storyboard Text
- Hi Purolator, I was tracking my shipment on my cell after getting my tooth filled at the dentist's and the tracking details say that the package was delivered to the wrong city! I’m in excruciating pain by the way...!.
- Super Puro Lady here, I’m very sorry for the concern this caused. Can you provide the tracking #? I’ll have a look into it.
- Sure, the tracking # is ABC123456789
- Thanks! According to our records, the shipment was delivered to the city on the label. The “City” column listed in the tracking details online show where our local terminal is located, rather than the delivery address. By clicking on “View proof of delivery and signature”, you’ll be able to see the full address of where your package was delivered to...
- ...Excellent, have a great day! I'm going to go for a walk now, take care of your tooth!!
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