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Obtaining Referrals for Specialists from your Primary Care Provider
Patient calling primary doctor's office for referral.
I need to call my primary doctor's office to get a referral to see a specialist.
Receptionist offers patient in person appointment with doctor or Internet or phone appointment with care coordinator.
Hello, I'd like to get a referral to see a specialist.
Patient and care coordinator meet over the Internet or by smartphone. At the end of the visit, care coordinator discusses next steps.
Member receives notice that referral request is approved and/or member is required to visit doctor for further evaluation.
Patient receives referral information and is cleared to make an appointment with her specialist.
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