Laboremus Support Desk
Storyboard Text
- Jane has received an email notification of a raised ticket form the BO and wants to respond to it.
- Jane is able to login into the system to access the notification of the raised ticket.
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- Password
- Login
- Jane is able to access the raised ticket and offer corresponding responses to the BO.
- From.............
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- Urgent
- Response
- Received ticket
- Send
- Jane waits for feedback from the BO about the response she sent. .
- Jane received comments form the BO in form of comments and the comment is archived.
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- Comment
- ..............................................................................................................
- Archive
- Jane logs out of the system.
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- Logout
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