Customer depositing cash from unknown source and occupation does not match their bank deposit activity. Testing transaction with customer resulted in suspicious activity.
Storyboard Text
Hello. I wanted to deposit this cash into my checking account please. Thank you.
Fres National Bank
I'd be glad to help you with that request.
Good Morning Mr. Smith, how may I help you?
Thank you very much. Have a nice day.
Fres National Bank
So I have applied the funds into your checking account. Is there anything else I can help you with?
VERAFINCustomer: Jane SmithOccupation: TeacherAge: 46Address: 123 W. Indio San Benito, TX 78586
Lea: Hey Tom do you think it's odd for a retired 78 year old teacher to be receiving $1,200 in cash and sending out funds right after via FB cash app?Tom: Pretty odd...we should ask the branch if they know more.
VERAFINCustomer: John SmithOccupation: RetiredAge: 78Address: 123 W. Indio McAllen, TX 78501
VERAFINCustomer: John SmithOccupation: RetiredAge: 78Address: 123 W. Indio McAllen, TX 78501
Lea: Hi JaneJane: Hi LeaLea: Jane we are noticing John Smith making some cash deposits and sending them out via ACH FBPAY. Do you know if he's doing a side hobby that justifies the cash? Jane: As far as I know John is retired and isn't working at the moment. Let me give him a call to see if his employment status has changed.
Jane: Hi John, this is Jane from FNB. John we noticed you are making cash deposits and wanted to give you a friendly call to see if there have been any changes in your occupation so we can have you drop in to make these updates to your account.
John: Hi Jane. Actually the cash belongs to a buddy of mine. He needed to send some money to his family in Nigeria. So I thought I'd help by lending my account and he uses Facebook to send the money.