Maturity through Analytics
Storyboard Text
- June
- North BranchSouth BranchEast BranchWest BranchCentral Branch
- Hi Sima, It's Mark from Kineo, I was hoping we could lock in an hour to see how you're going since TKE was launched?We said that we'd start to review strategy & goals after three months. Do you have any new challenges?
- Sure, let's do this!
- K
- Sounds great! Mark, we have some results that I'd like to discuss. Wednesday would work?
- June
- Kineo Analytics
- www.aceme-learn.com
- Totara
- Okay, what's going on here?
- June
- anj@aceme.com
- Hi Sima - As promised, I've attached analysis that illustrates how we're tracking against goals we agreed to focus on. If you have the time, it would be great if you could review these before our catch up on Wednesday.Cheers Mark BagnellCustomer SuccessKineo
- Hi Mark, as your analysis shows, our compliance rates are tracking to our goals, we're doing well! But we've noticed that onboarding takes longer in some teams.
- Understood. So lets look at how onboarding is delivered to new starts in these teams?
- K
- Okay, I guess a mix. Some online training but often it's going to be on the job training from a branch manager or a new manager or 2IC
- Sima, let's take a look at your analytics to confirm whether there's a pattern.
- Pattern?
- K
- Onboarding Completion
- TKE
- Target Completion (weeks)
- Managers time in role (years)
- 1 2 3 4 5 6 7 8
- I'd like to discuss whether we can adjust your training for new leaders to ensure that they are equiped for onboarding new starts. It's going to make a difference!
- The analytics show that when branches have managers delivering onboarding who have been in their role for less than 1 year, it can lead to longer onboarding times.
- K
- TKE
- Leadership Academy
- Hi Team - This week we're launching a Leadership Academy for our new leaders. We've taken on Kineo's suggestions to include social and on the job activities. What do you think?
- This could be a game changer for new leaders. The on the job activities are great! Nice work Sima!
- ... three months later
- I'm pleased to report that retention of new staff in first 18 months has improved since we introduced the academy. Completion times for onboarding is also more even across our regions.
- Acme - L&D Performance Review FY21
- FY19
- FY20
- FY21
- Terrific result Sima, well done!
- Hi Mark, thanks to your recommendationsthings have really progressed well.
- I'm keen to chat about what we can do next to deliver on our goals!
- Great, let's dive back in! We've been tracking a few metric that I'm interested in exploring with you
- That's great to hear Sima.
- K
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Image Attributions
- https://pixabay.com/en/smartphone-app-news-web-internet-1184883/ - ijmaki - (License Free for Commercial Use / No Attribution Required (https://creativecommons.org/publicdomain/zero/1.0) )
- https://pixabay.com/en/school-supplies-school-color-cup-3109465/ - DavidRockDesign - (License Free for Commercial Use / No Attribution Required (https://creativecommons.org/publicdomain/zero/1.0) )
- 97080 - Negative Space - (License Free To Use / No Attribution Required / See https://www.pexels.com/license/ for what is not allowed )
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