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Unknown Story
Updated: 3/26/2020
Unknown Story
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Storyboard Text

  • I forgot to cancel my appointment with Talkative. It is 9 am tomorrow morning!
  • 18:30
  • OMG! It's too late to ring them on time today. What do I do now?
  • Maybe I can check their website.
  • After work Jo remember that he forget to cancel appointment.
  • Contact us
  • He figures out it is too late to call Talkative.
  • Hi! I am Talke. How can I help you today?
  • Chatbot
  • I'd like to cancel my appointment for tomorrow morning. My ref no is X453
  • He checks their website to find any solution.
  • Your appointment is cancelled!
  • He sees the chatbot on the screen
  • He starts to chat about his problem.
  • I understand you want to cancel your appointment x453 with us. Can you confirm you'd like to go ahead with cancellation?
  • He cancels his appointment using with the chatbot.
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