good afternoon my name is Alberto, I have a reservation
hello good afternoon, what can I do for you?
I did itdirectly, I even paid half, I have the ticket
I'mvery sorry, I can't find a record of the reservation, did you make it directlyor in a travel agency?
OK, there's no problem, thank you
Here are your keysif you need something else, dial 777
ok, then itis possible that it is a system error, for now we do not have individual roomsavailable but we can upgrade it to a suite without additional charges, is thatokay?
this suite is beautiful, ops .. i forgot to ask for the wifi
Good afternoon, are you communicating with the reception? How can I help you
Surepassword: HotelCachemir777
I am Mr. Alberto, could you please give me the Wi-Fi password?