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Illustrated Guide to Design Thinking Concepts

Progressive Disclosure


Progressive Disclosure

Progressive disclosure is letting users or customers know just the information they need to know in order to accomplish the objective they are currently trying to achieve. You intentionally leave out some information that may get in the way of them achieving this objective, or confuse them and make their process more difficult. An example of progressive disclosure is when a user purchases your online software, you don’t immediately send them an email telling them how they can get a refund. Instead you send them an onboarding email letting them know how they can use your product and get the most out of it. Later on, if they request a refund you then send that information. It is the practice of giving just enough information as necessary, and not overloading your users.

Create a Progressive Disclosure User Experience
Create a Progressive Disclosure User Experience

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•   (English) Progressive Disclosure   •   (Español) Divulgación Progresiva   •   (Français) Divulgation Progressive   •   (Deutsch) Progressive Offenlegung   •   (Italiana) Divulgazione Progressiva   •   (Nederlands) Progressive Disclosure   •   (Português) Divulgação Progressiva   •   (עברית) גילוי פרוגרסיבי   •   (العَرَبِيَّة) الإفصاح التدريجي   •   (हिन्दी) प्रगतिशील प्रकटीकरण   •   (ру́сский язы́к) Прогрессивное Раскрытие Информации   •   (Dansk) Progressiv Oplysning   •   (Svenska) Progressiv Upplysning   •   (Suomi) Progressiivinen Paljastus   •   (Norsk) Progressiv Avsløring   •   (Türkçe) Aşamalı İfşa   •   (Polski) Progresywne Ujawnianie   •   (Româna) Descoperire Progresivă   •   (Ceština) Progressive Disclosure   •   (Slovenský) Progresívne Zverejnenie   •   (Magyar) Progresszív Közzététel   •   (Hrvatski) Progresivno Otkrivanje   •   (български) Прогресивно Оповестяване   •   (Lietuvos) Progressive Disclosure   •   (Slovenščina) Progresivno Razkritje   •   (Latvijas) Progresīvā Atklāšana   •   (eesti) Progressiivne Avalikustamine