Unknown Story

When an employee brings Gill a problem, he is not a good listener.
Narrator: John Gill is a busy man. No matter how fast he works, he's always being left behind. 
Mr. Gill, five of our long time customers cancelled their service with us...
He would open his mail or answer the telephone, and would constantly glance at his watch while the employee is talking.
After they sent a notice of their cancellation, they also posted something on social media that made a big impact to our sales this week

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