Customer Journey MedEase
Storyboard Text
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- Fragmented Wellness Services
- Sarah spent hours research and browsing yoga between websites. Some of the information provided was incomplete and half of them didn’t even have proper reviews.
- Sarah spends hours searching for wellness services like yoga classes. She browse between multiple websites, encountering incomplete information such as missing price packages and reviews. Sarah finds it difficult to make an informed decision about providers, wasting time and effort in the process.
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- Lack of booking system
- Hi, Sarah how was your yoga plan going on,last week you stated you want to join yoga class, did you manage to join your yoga class?
- Sarah discovers that some yoga providers don't offer an online booking system, require her to make phone calls and pay physically. The process is inconvenient and not streamlined.
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- Centralized Wellness Services with MedEase
- Why not give MedEase a try? It’s connected with many wellness providers and has all the details you need prices, reviews, and even a booking system.
- That sounds perfect! I could save so much time with everything in one place.
- Clara suggests MedEase, a platform that integrates wellness providers and offers a streamlined experience for users. It provides detailed service information, including prices and reviews, along with a convenient online booking system, helping users like Sarah avoid the hassle of scattered searches.
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- User solves the Problem
- Nice, it really makes things simple.
- Wow, its so much easier. I found list of yoga class, checked reviews, booked one online, and paid all in one go.Lets go now
- Sarah discovers the convenience of MedEase, which simplifies her search and booking process. With all wellness services and relevant details in one platform, it saves her time and effort while ensuring a smooth, efficient experience.
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- Enhance user experience
- Sarah get started her yoga lesson with smooth booking experince
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- Show Character Accessing your Product
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- Slide: 0
- Not really. The information no completed some of the places don't even have online booking. I had to call them, and they only accept payment at the shop.
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