Graphnet-Part 2
Storyboard Text
- Happy new year Zoya!I was trying to send the SAE report via Graphnet.Doesn't it support PDF files?
- Happy new yeat to you too Tara!Graphnet supports all the most commonly used files like JPG, JPEG, TIFF, XLS, XLSX, DOC, DOCX, BMP, PNG, PS,GIF, HTM, HTML, LOG, TXT, including PDF. What error message are you seeing?
- ERRORConversion Failed
- Hmmm...This can happen if the file that you are tryng to attach is damaged or not a True PFD and couldn't be converted. Can you create a new PDF and upload again?
- Ok hold on………Yes, I did it! The SAE report is uploaded now and ‘sent’. Please check if you received it. It is a critical document. I need to ensure if it is delivered.
- You must have received a transmission confirmation email from opal_admin@graphnet.com.If not in the inbox, then it might have gone into your ‘junk ’emails.
- Yes, found it. Thanks Zoya. This is Simple!
- confirmation of transmission
- Access the web portal through https://unicom11.graphnet.com Complete name and password provided in the Welcome e-mail received from Graphnetand Select tab “Send” Pre-defined lists with the applicable recipients will show In the “Shared lists”Click on "ADD" Enter Protocol/Site/Subject number /SAE (initial/FU) Attach PDF of the previously scanned SAE report.Click "Submit'
- Ensure you have not included Personal Identifiable Information from the Patient!Status of the message can be checked in the “Tracking” tab.Confirmation of the message transmission will be received in your personal e-mail
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