BIT310 Customer Journey- Student
Storyboard Text
- Eva is discuss her problem with her friends
- One day, while watching YouTube
- www.Youtube.com
- RM 6.50RM 4.50
- Download Now
- Zheros
- RM 5.50RM 2.50
- Skip Ad
- RM 8.50RM 6.50
- Eva start to order foods
- RM15RM6.90
- LEFT 5 items
- Donate
- Get It Now
- ZHEROSZero Waste
- Process...Delivery Soon...
- 9:15 p.m
- Eva, a budget-conscious university student, actively seeks ways to save on meals. A friend who recommends Zheros as a solution
- While waiting...
- wow, it's a cool function to help others.
- Intrigued by the concept, Eva decides to download the Zheros app to explore further.
- One Month Later
- My wallet is rich!!
- She finds the app easy to use with a friendly interface, and she discovers the donation option to contribute to sending surplus foods to orphanages.
- Others Start Using the App as well
- Eva, You're right! This gonna save a lot.
- Driven by curiosity, Eva purchased a sandwich set for the orphanage.
- Eva experiences a positive change in her financial situation, receiving more pocket money.
- The app gains popularity within Eva's social circle, expanding its user base organically.
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