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- Step 1 - Approach 
- Yoo what's up! You want to see my store?
- Yoo, sure!
- Step 2 - Determine Customer Needs
- Yeah, I'm looking for some action figures to add to my collection...
- I see you're a fan of sci-fi from your outfit.... Do you have anything in mind?
- Here's our action figure selection. We have toys from name brands and are made from high quality materials! 
- Step 3 - Present Product 
- Dolls
- ACTION FIGURES
- Dang!
- Step 4 - Overcome Objections
- Yes, but our products are made from high quality materials. They also have a long use rate.  
- Why do these action figures cost so much???? I could go to your neighbor store and get a better price. 
- Dolls
- Action figures
- Step 5 - Closing the Sale
- So, do you want me to finish your purchase?
- Action figures
- Yes!
- Step 6 & 7 - Suggestion Sell & Relationship Management
- Nah, but thanks though.
- Do you want to save 25% on your purchase with the purchase of another product?
- Would you like to give me your phone number to enable future savings at this store?
- Oh nice!
- Yeah, sure.
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