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- Slide: 1
- Dr. Phil- “Alright, I’m stepping in because I hear frustration, burnout, and a breakdown in trust. But I also hear something else… I hear that you all care. Let’s slow this down. Nobody’s getting heard if everybody’s defending.”
- Chris- “I’m trying to take this feedback to management, but I need it to be clear and specific.”
- Slide: 2
- Dr. Phil- “And anger is valid. But here’s the critical thinking lesson: emotion is real evidence of impact, but it isn’t always evidence of cause. We have to separate feelings from facts so we can solve the right problem.”
- Scarlett- “It’s hard to be specific when everything feels like it’s falling apart.”
- Denzel-“Exactly. I’m angry because this place used to feel like a team.”
- Slide: 3
- Dr. Phil- “Denzel, when you say this is the worst decision in 15 years, are you speaking from facts, or frustration? Because those are not the same thing.”
- Denzel- “I don’t need facts. Anyone with eyes can see it’s failing.”
- Dr. Phil-“That statement is an example of a fallacy, because it assumes everyone sees the same truth. That’s not evidence, that’s a conclusion without support.”
- UGH!
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