NETIQUETTE (2)
Storyboard Text
- Yes.
- Shouldn’t you already know this? Whatever. It’s Frankie Silva, Lot 8 Block 2 Quezon Avenue, Sunshine Estate, Cutcut, Angeles City 2009. My order number is CO2745 and the last four digits of my social security number is 1111.
- Hello. I have a same-day delivery order that has yet to be shipped out. I wanted to see what the problem was.
- Alright, to confirm that would be…*repeats information*?
- I see, I understand your frustration and will try my best to help you. May I please get your full name, address, order number, and the last four digits of your social security number.
- Hello, thank you for calling Lila's customer support. My name is Angela. How may I help you?
- Thank you. For a moment while I check our system.
- www.lilas.com
- www.lilas.com/orders
- (on call) What do you mean it just reflected? I ordered it earlier this morning and specifically noted that I needed it at 6 PM tonight.
- ORDERS
- PINK NEZUKO INSPIRED EARRINGSKUROMI NAILS PRESS-ON NAILSWHITE METALLIC PRESS-ON NAILSTBK ORIGINAL BUTTERFLY NECKLACELAPIS LAZULI NECKLACESMILES GOLD PRESS-ONS NAILS
- NOTICE: SLOW INTERNET CONNECTION
- Yes. But unfortunately, the internet connection in our area has been fluctuating which is why the orders aren’t reflected immediately or in real-time. It is noted in our disclaimers in the website that-
- Ah, I see. Your order has just now been reflected in our system, Ma’am. Rest assured that you will get your order by today-
- PI9381KN1192WM2730BN2942LL9182CO2745
- 1 HOUR AGO42 MINS AGO19 MINS AGO10 MINS AGO2 MINS AGO1 SEC AGO
- You better be sorry! That order better arrive in the next two hours or else I’ll cancel it and will be leaving a bad review! *ends call*
- But I ordered it hours ago! Nevermind. So what are we going to do?! I need the order by 6 PM!
- As of now, Ma’am, what we can do is wait for the order to be shipped out. Currently, all packages that are planned to be shipped today are being prepared. We are sorry for the inconvenience-
- www.lilas.com/orders
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